Privacy Policy
Last Updated: May 8, 2026
Welcome to Temple Tales,
We operate the website www.templetales.shop and are engaged in the business of selling silver idols and related spiritual products directly to customers across India and beyond. We deeply value the trust you place in us when you share your personal information, and we are committed to protecting your privacy at every step. This Privacy Policy explains what information we collect, how we use it, how we store it, and what rights you have over your data. By accessing or using our website, placing an order, or creating an account, you agree to the terms outlined in this Privacy Policy.
Information We Collect
When you interact with our website, we may collect the following types of information from you. Personal Information includes your full name, email address, phone number, shipping address, billing address, and any details you provide while creating an account or placing an order. Order and Transaction Information includes details of the products you purchase, order value, payment confirmation status, invoice records, and any communication related to your order such as return or exchange requests. Automatically Collected Information includes your IP address, browser type and version, operating system, device type, pages you visit on our website, time and date of your visit, time spent on individual pages, and referral source. Communication Data includes any messages, emails, reviews, feedback, or queries you send to us through our website, email, WhatsApp, or any other communication channel.
We also use cookies and similar tracking technologies on our website. These include essential cookies required for the functioning of our website such as keeping you logged in and maintaining your shopping cart, functional cookies that remember your preferences and settings, and analytics cookies that help us understand how visitors use our website so that we can improve performance and user experience. You can control cookie preferences through your browser settings at any time.
How We Use Your Information
We want to be completely transparent about how we use the data we collect. We use your personal and order information to process and fulfill your orders, including confirming payment, packaging your silver idol, arranging shipping through our logistics partners, and sending you order status updates via email, SMS, or WhatsApp. We use your contact details for marketing purposes, which includes sending you information about new silver idol collections, festive offers, seasonal discounts, restocked products, and other promotional content that we believe may interest you. We use automatically collected data and analytics to improve our website design, functionality, product offerings, and overall customer experience. We use communication data to respond to your queries, resolve complaints, and provide customer support.
Important: We use your data strictly for our own internal business and marketing purposes. We do not sell, rent, trade, or otherwise disclose your personal information to any third party for their independent use or benefit. Your data remains with us and is used solely to serve you better.
Data Sharing — Our Commitment
Your trust is the foundation of our business. We want to make our position absolutely clear - we do not disclose, sell, or share your personal data with any third party for purposes beyond what is necessary to fulfill your order. The only limited exceptions are as follows. We share your name, shipping address, and phone number with our logistics and courier partners solely for the purpose of delivering your order to you. We share necessary transaction details with our payment gateway provider to securely process your payment; however, we do not store your full credit card, debit card, or UPI credentials on our servers. If we are legally required to disclose information by a court order, government authority, or regulatory body under applicable Indian law, we will comply, but only to the extent that is strictly necessary.
Beyond these limited and essential operational requirements, your data stays securely within our systems and is never shared with advertisers, data brokers, or any external party.
Data Storage and Security
All customer data is stored securely on our website servers. We employ industry-standard technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption to protect data transmitted between your browser and our servers, restricted access controls ensuring that only authorized personnel can access customer data on a need-to-know basis, regular security assessments and updates to our systems, and secure backup protocols to prevent data loss. While we take every reasonable precaution to safeguard your information, please understand that no method of electronic storage or transmission over the internet is entirely foolproof. We continuously work to strengthen our security practices.
Data Retention
We retain your personal and order data for as long as it is necessary to fulfill the purposes outlined in this policy. Order and transaction records are retained as required under applicable tax, accounting, and legal obligations in India. Account information is kept as long as your account remains active with us. If you request deletion of your account or data, we will erase your information except where we are legally required to retain it. Marketing-related data is retained until you choose to unsubscribe or opt out of our communications.
Your Rights
We respect your right to control your own data. You may exercise the following rights by contacting us at the details provided below. You have the right to access a summary of the personal data we hold about you. You have the right to request correction of any inaccurate or incomplete information. You have the right to request erasure of your data once it is no longer required for the purpose it was collected, subject to legal retention requirements. You have the right to withdraw consent for marketing communications at any time by clicking the "unsubscribe" link in our emails or by writing to us directly. Upon receiving your request, we will process it within a reasonable timeframe in accordance with applicable law.
Children's Privacy
Our website and products are intended for a general audience. We do not knowingly collect personal data from children under the age of 18 without verifiable parental consent. If you believe that a minor has provided us with personal information, please contact us immediately and we will take steps to delete such data.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. For significant changes, we may notify you through a banner on our website or via email.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your data, please reach out to us:
Store Name: Temple Tales
Email: templetales04@gmail.com
Phone: +91 78018 89160
Address: Jay Mataji Jewellers , Kirti Mandir Road, Manek Chowk , Porbandar - 360575
"This Privacy Policy is written in accordance with applicable Indian data protection laws, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023."